FAQs

More questions? Hope you can find the answers here!

1. Tell me more about your coffee beans.

We know that you are curious about this. Check our beans to explore more.

 

2. How much is delivery?

We provides Australia-wide free standard shipping (Australia Post) for orders over AUD $50.00*. A flat rate of AUD $5.95 is applied to orders under AUD $50.00.

 

3. When will I receive my coffee after placing the order?

Once confirmed and dispatched from Melbourne, your products usually take between 3 to 10 working days to arrive at the destination but can vary from time to time. Please check here for more info.

 

4. Do you ship to other countries?

Unfortunately, we do not ship internationally at this stage. But feel free to shoot us an email (info@doublewoodcoffee.com.au) to tell us your interest and regions.

 

5. I am a regular customer, can I have some discounts?

YES! We have the Double Wood Coffee Loyalty Discount and Rewards Program (a.k.a VIP) for you.